Dallas Fire-Rescue Paramedics to Make House Calls

A new pilot program will send some Dallas Fire-Rescue paramedics on scheduled house calls next year, fire officials told a City Council committee on Monday.

What the program does: The Mobile Community Healthcare Program will focus on chronically ill people and patients recently discharged from a local hospital. They department will also target 253 people who used EMS 12 times or more in a year.

Assistant Chief Norman Seals, who oversees the Emergency Medical Services bureau, said the so-called “frequent flyers” of EMS often face educational issues.

“They don’t understand their own health needs,” he said. “They don’t know often how to speak to a doctor and how to ask questions about their health care. And they don’t know how to appropriately manage their health.”

Read the full article: Dallas Fire-Rescue EMS paramedics to make scheduled house calls