Diversified Ambulance Billing Unveils Fidelis Billing
Virginia Beach, Virginia, USA -- Fidelis BillingTM is the new name of the long-standing leader in EMS billing, Diversified Ambulance Billing. The company, founded and headquartered in Virginia Beach, Virginia, is a leading nationwide provider of billing services for public, private and not-for-profit providers of emergency and non-emergency medical transportation services.
Fidelis offers customized end-to-end revenue cycle management. Its client service and compliance-focused solutions include: HIPAA-, FACTA- and CMS-compliant patient account management systems; seamless integration with virtually all ePCR (electronic patient care reporting) systems and government and commercial payers; and robust data aggregation and reporting capabilities. In addition, Fidelis offers expert HIPAA compliance and documentation training and provides consulting services designed to improve and streamline billing systems for medical transport organizations.
Although its clients were aware of the impending change, Fidelis unveiled its new brand identity to the larger EMS community and the world on October 1, 2010 via its newly designed website www.FidelisBilling.com. The change not only emphasizes the company's commitment to its customers as a trusted partner but also distinguishes its brand from other providers in the industry. Diane Vick, CEO of Fidelis, says, "Our new brand concept, 'Linking Promise to Performance,' clearly states what we do: provide our clients with the excellent, responsive customer service we promise, and that they have come to expect from us."
"We have transformed this business into one that connects closely with customers in a marketplace increasingly craving innovative, efficient and reliable solutions," added Chris Spillman, Chief Financial Officer. "Our new brand reflects who we are, the markets we serve and the client service focus that differentiates us in our industry. We have expanded into new markets, created new business lines, acquired new capabilities and developed strategic partnerships that allow us to offer the best available technologies -- all to ensure we make it easier, faster, and less costly for our customers to manage their revenue streams."
Fidelis is one of very few companies in the industry to earn the widely-respected SAS 70 Type II certification for its internal control processes from an independent accounting firm. Fidelis' proprietary approach to managing its clients' billing services features comprehensive staff training, full procedural review, and a wide variety of customizable electronic data reporting mechanisms, all designed to streamline operations, increase revenue recovery and reduce costs.
"We design and build custom billing solutions that our competitors won't even consider," said Vick. Vick, who founded the company in 1996 and has since presided over its steady growth, looks forward to the company's future. "Our constant priority is to provide our client base with excellent customer service. Our clients tell us every day how much they appreciate our dedication and commitment to them, and I'm very proud of that!" Vick added.
About Fidelis Billing
Fidelis EMS Billing, LLC, founded in 1996 in Virginia Beach, Virginia and formerly known as Diversified Ambulance Billing, is a pioneer and leader in providing billing and revenue cycle management services for public, private and not-for-profit providers of emergency and non-emergency medical transportation services. Visit www.FidelisBilling.com for more information.
