Navigating Insurance Pushback in Bipolar Disorder Treatment

When working with patients, health insurance coverage can be a difficult hurdle to navigate. Patients may have trouble ensuring that necessary treatments are covered by their insurance provider, a potential obstacle to receiving proper treatment, particularly for those with bipolar disorder. In a chat with Psych Congress Network on-site at the 2023 NP Institute, Desiree Matthews, PMHNP-BC, Director of Advanced Practice Providers at Monarch, Charlotte, North Carolina, examined how mental health professionals can work with insurance providers in order to ensure that their patients have access to the treatments they need.

For more expert insights on telehealth practice, visit our Bipolar Disorder Excellence Forum.

Save the date for NP Institute In-Person, March 20-23, 2024 in San Diego, California! For more information, visit the meeting website.

Desiree Matthews, PHMNP-BC, is a board-certified Psychiatric Mental Health Nurse Practitioner. She received her Bachelor's of Nursing from University at Buffalo and her Master's of Nursing at Stony Brook University. She currently resides in Charlotte, NC, and practices at Monarch, a community mental health center providing telepsychiatry services to adult patients. Clinical interests include the treatment of schizophrenia, bipolar disorder, treatment-resistant unipolar depression, and drug-induced movement disorders, including tardive dyskinesia. She has provided faculty expertise and insight into the development of a clinical screener for TD called MIND-TD.

Read the transcript here.