Smart Documentation Tool Designed for Behavioral Health Providers

As the COVID-19 pandemic surges on, health care workers are not only at higher risk for contracting the virus but also suffering from work-related burnout. Nearly 50% of mental and behavioral health care professionals are struggling with increased workload as the need for providers continues to grow, while the shortage of clinicians remains the same. Unfortunately, the work doesn’t stop once the final patient has been seen as providers are spending hours writing session notes and preparing for their next workday.

To assist health care providers lighten this load, Remarkable Health recently launched Bells, an artificial intelligence–enabled tool that aids behavioral health professionals in streamlining their documentation and note-taking process. Likening the smart documentation assistant to Grammarly for writing, Remarkable Health offers Bells via desktop or mobile app.

The Bells suite of tools includes a secure notepad, which translates session information and pictures to the progress note, and a capture feature, which securely records data from handwritten notes, prescription labels, drawings, forms, and assessments as photos for future reference.

A note assist feature offers templates, test expansions, and prewritten drop-in phrases to promote speed as well as accuracy, while a spelling and grammar review feature incorporates an industry- and agency-specific health and human services dictionary to enhance writing quality. Users also have access to contextual-based recommendations to improve documentation.

Early Bells users have reported a 50% decrease in clinical documentation time, according to Remarkable Health.

“Mental health providers are spending up to 2 hours per day writing notes, often after 5 o’clock when they should be going home to decompress,” said Peter Flick, CEO of Remarkable Health. “We knew there had to be a better way… That’s why we developed Bells: to give them back time to focus on the patient work they went into this field to do.”

—Jolynn Tumolo and Heather Flint

Reference

Remarkable Health launches first behavioral health AI documentation tool; makes clinical documentation faster, easier and higher quality. News release. Remarkable Health. July 28, 2021. Accessed August 6, 2021.